Returns

Returns & Refund Policy – Shuffle Club Co

We want you to love your Shuffle Club Co playing cards as much as we do. If for any reason you’re not 100% satisfied with your purchase, we’re here to help.

Eligibility for Returns

  • You may request a return within 30 days of delivery.

  • Items must be unused, unopened, and in their original packaging.

  • Returns apply to regular-priced products only. Clearance or final-sale items cannot be returned.

How to Start a Return

  1. Email our support team at support@shuffleclubco.com with your order number and reason for return.

  2. We’ll send you return instructions and the return shipping address.

  3. Ship your item back using a trackable method.

Note: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can send a replacement or process a refund quickly.

Refunds

Once we receive and inspect your returned item:

  • Refunds will be processed to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable unless the return is due to our error.

Non-Returnable Items

For hygiene and quality control, we cannot accept returns on:

  • Opened card decks

  • Customized or personalized products

Questions?

We’re here to help! Contact us and our team will get back to you within 1 business day.