Frequently Asked Questions
Frequently Asked Questions – Shuffle Club Co
We’ve rounded up answers to the most common questions about our premium playing cards and accessories.
Orders & Products
Q: What makes Shuffle Club Co playing cards unique?
A: Our decks are designed for quality, durability, and style. We use premium card stock with a smooth finish for easy shuffling and long-lasting artwork that stands out at any game night.
Q: Can I order custom playing cards with my own design?
A: Yes! We offer custom card printing for weddings, corporate events, promotional gifts, and more. Email us at support@shuffleclubco.com for details and pricing.
Q: Are your decks standard poker size?
A: Yes, most of our decks are standard poker size (2.5” x 3.5”), but product descriptions will note any size variations.
Ordering & Payment
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Q: Do you offer bulk or wholesale pricing?
A: Yes, we have wholesale options for retailers and event planners. Contact us at support@shuffleclubco.com for more info.
Shipping
Q: How long will it take to get my order?
A: U.S. orders typically arrive in 3–6 business days with standard shipping. International orders take 7–21 business daysdepending on location.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Please note that buyers are responsible for customs duties, taxes, and fees.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns on unused, unopened items within 30 days of delivery. See our Returns Policy for full details.
Q: My order arrived damaged. What should I do?
A: Email support@shuffleclubco.com with photos of the damage within 7 days, and we’ll send a replacement or refund.
Care & Use
Q: How do I keep my playing cards in good condition?
A: Store them in a dry, cool place and avoid bending or exposure to moisture. For collectors, we recommend card sleeves or display cases.
Q: Can I use your cards for magic tricks or cardistry?
A: Absolutely! Our smooth finish and balanced weight make them perfect for magic, flourishes, and cardistry moves.